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InsurTech weekly - Compliance challenges arise around AI

From a lawsuit over ChatGPT in insurance claims to the rise of shadow AI in corporates and Waymo’s 500,000 weekly rides, this essay explores the new risks and realities of AI adoption.

1/ An insurer sues ChatGPT over claim management support

The first article, published in Japan News, follows NipponLife's recent lawsuit agains OpenAI as one of its customer leveraged ChatGPT in the claim process. It highlights OpenAI is now allowed to provide legal advices. Which illustrates a new risk surrounding the surge in AI adoption !

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2/ Shadow AI threatens corporates

The second article, published in Numerama, explores challenges surrounding 'Shadow AI'. While several corporate prevent their employees to use AI tools, they do it anyway, behind the scene. Which threatens data and IT roadmaps. Requiring to find a balance between security and innovation.

3/ Over 500,000 self-driving rides per week !

The third article, published in Techcrunch, details Waymo's journey. As the company is now processing over 500,000 rides per week, the article details how it is accelerating its growth across the US, suggesting the technology is maturing in that market !

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