Florian Graillot
February 4, 2024
For centuries, the rules of the insurance business were set in stone. Insurers develop sophisticated products that protect customers from unfavorable events, and insurance agents help customers navigate the complexities of the market. In recent years, insurance agents have become more digital, and a growing share of insurance products are being sold online. This is forcing insurers to transform themselves by investing in digital technologies, becoming more customer-centric, and hiring fresh talent to meet the needs of an increasingly digital marketplace.
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Every company became a Fintech company, but not every partner bank was fully ready for the consequences. In the past week, Blueridge Bank received its second OCC enforcement in 18 months, and Choice Financial received a cease and desist from the FDIC. This could impact Fintech companies like Mercury and Current.
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In 2023, it almost felt as if the promise of robotaxis was soon to be fulfilled. Hailing a robotaxi had briefly become the new trendy thing to do in San Francisco, as simple and everyday as ordering a delivery via app. However, that dream crashed and burned in October, when a serious accident in downtown San Francisco involving a vehicle belonging to Cruise, one of the leading US robotaxi companies, ignited distrust, casting a long shadow over the technology’s future.
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