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InsurTech weekly - Could insurance remain exclusively offline

Uncover the potential of direct online insurance sales, the hidden struggles of banks amidst high interest rates, and the challenges of building products with generative AI. Explore insights on enhancing digital insurance journeys, the future of FinTech, and the nuanced utility of AI models.

Opportunities in distributing insurance... online

There is immense potential for direct online sales in insurance, particularly for non-life products. Yet most insurers have not implemented effective digital sales journeys. Customers often hit obstacles, such as onerous information requests or confusing jargon, that cause them to revert to offline interactions.

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The impact of high interest rates on banks & FinTech

Banks look great on paper right now; stock prices and revenues are up. However, these results hide the truth: Most banks are treading water at best and eroding at worst. Meanwhile, Fintech companies are building the future.

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Overtake Generative AI's limits to build products

Rather, a useful way to think about generative AI models is that they are extremely good at telling you what a good answer to a question like that would probably look like. There are some use-cases where ‘looks like a good answer’ is exactly what you want, and there are some where ‘roughly right’ is ‘precisely wrong’.

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